Privacy Policy

Novaopportunity respects privacy and handles personal information in accordance with applicable Canadian laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and similar provincial regulations. This Privacy Policy describes categories of data we collect, purposes for collection, how we share information, security safeguards, retention practices, and choices available to individuals. The term “personal information” means information about an identifiable individual, such as names, contact details, role or employer, and records of interactions with us.

Information we collect may include contact details (name, email address, telephone number), professional information (job title, company, purchasing role), transaction information (quotes, invoices, delivery notes), and technical data (browser type, device characteristics, and pages viewed). We collect information directly from individuals who contact us or subscribe to updates, from business partners supporting delivery and installation, and through website technologies such as cookies and similar tools that help understand aggregate usage patterns.

We use personal information to respond to inquiries, provide quotations, fulfill orders, coordinate delivery and installation, manage accounts, improve products and services, and communicate updates that may be relevant to workplace furniture planning. We may also use information to maintain the security and integrity of our systems, to comply with legal requirements, and to prevent or address suspected fraud or misuse. Where required, we seek consent before using personal information for additional purposes.

We may share information with service providers that support our operations, such as payment processors, shipping partners, and IT service vendors. These providers are permitted to access personal information only to perform services on our behalf and are required to protect it appropriately. We may also disclose information when legally required or permitted, for example in response to lawful requests from public authorities, court orders, or to protect the rights, property, or safety of our customers and team.

We implement administrative, technical, and physical safeguards designed to protect personal information against loss, theft, and unauthorized access. Examples include access controls, encryption in transit where appropriate, secure storage, and staff guidance on responsible handling. Despite these measures, *** method of transmission or storage can be guaranteed as perfectly secure; we monitor our controls and adapt them as practices evolve.

We retain personal information for as long as necessary to fulfill the purposes described in this Policy and to meet legal, accounting, or reporting requirements. Retention periods depend on the nature of the records, contractual obligations, and regulatory timelines. When information is *** longer required, we take reasonable steps to delete, de-identify, or securely archive it.

Individuals in Canada have rights to access and request correction of personal information under applicable law. To submit a request, or to withdraw consent for communications, contact us using the details below. We may request verification information to help protect privacy and to locate records in our systems. Where we rely on consent, withdrawal will not affect uses that occurred before we received the request, and certain operational communications may continue where permitted or required by law.

Cookies and similar technologies help remember preferences and measure aggregate site activity. You can manage preferences via browser settings. Our cookie banner allows visitors to accept or decline categories; essential functions may rely on certain settings to operate. For details about cookies used on this site, refer to the notices presented in the banner and related sections within this Policy.

Our website may include links to internal pages such as Legal and About that provide further details on terms and responsibilities. This Policy applies only to Novaopportunity’s handling of information. If you follow links to other services, we encourage reviewing their policies to understand practices. We may update this Policy from time to time to reflect changes in operations or legal requirements; the revised version will indicate the date of the latest update.

Contact us regarding this Policy or privacy matters: Novaopportunity Ltd., 47 King Street West, Toronto, ON M5H 1A1. Phone: + (1) 416 764-28-90. Email: Novaopportunity@outlook.com. We aim to address questions promptly and to provide clear explanations of our practices.